Warranty Policy

At AevixTime, we focus on well‑crafted timepieces, reliable craftsmanship, and straightforward after‑sales support. Every watch is backed by a clear international warranty for complete peace of mind.

2-Year International Manufacturer Warranty

  • Warranty coverage is valid for 2 years from the original delivery date.
  • Covers genuine manufacturing defects in materials and workmanship under normal daily use.
  • Includes issues with the mechanical movement, assembly, and factory quality control.
  • Free professional inspection, repair, or replacement of defective parts during the warranty period.
  • Global support available for all customers worldwide.

Warranty Exclusions

  • Accidental damage from drops, impacts, scratches, or improper handling.
  • Water damage from exceeding recommended use, prolonged submersion, or extreme conditions.
  • Unauthorized disassembly, modification, or service by non‑official repair centers.
  • Wearable items including straps, bracelets, and other consumable components.
  • Natural aging, minor fading, and normal signs of wear over time.

How to Submit a Warranty Claim

To request warranty service, contact our customer support team with your order number, purchase details, and a clear description of the issue. We will review your case promptly and arrange the next steps.

Our Commitment

Every AevixTime watch is built with quality materials including 316L stainless steel and scratch‑resistant crystal, paired with reliable movement for consistent daily performance. We design timeless, durable timepieces that balance quality, style, and accessible luxury for everyday wear.