Contact Us
Fastest Support - WhatsApp
For the quickest response, chat with our support team directly via WhatsApp—we reply within minutes during standard working hours:
Chat with us directly on WhatsApp: +(8.5.2) 5174-4863
Email Support
For detailed inquiries and personalized assistance, please reach out through our dedicated email channels. We aim to respond to all messages within 24 hours:
- General & Sales Inquiries
sales@AevixTime.com - Order Status, Shipping & Tracking
orders@AevixTime.com - Returns, Warranty & After-Sales Support
support@AevixTime.com
Working Hours
Our customer support team operates during the following hours (Eastern Time - ET):
Monday - Friday: 9:00 AM - 6:00 PM ET
Our team is ready to assist with product details, order questions, shipping updates, return requests, and warranty support. We focus on delivering timely, helpful service to keep your shopping experience simple and reliable.
Customer Service Commitment
At AevixTime, we put customer experience first. We offer dependable global shipping, straightforward 14-day return options, and comprehensive 2-year international warranty coverage for all our classic style timepieces. Our support team stands by to assist with any questions before and after purchase.
Address:611 Wilshire Blvd, Suite 900, Los Angeles, CA 90017, United States